Dubbed the Spotify of the furniture industry, FurnitureCatalog streams data in a way that has not been seen in the furnishings market before.

Years in the making, the significant investment is RetailSystem’s ‘Version 20’ upgrade that is now live across its customers dashboards.

So, what is FurnitureCatalog?

“Simply put, FurnitureCatalog is the streaming content management system for furniture and bed retailers,” revealed David Hewitt, Head of Global Support & Implementation. “We have been working on this development for a number of years now and we’re excited to showcase the next revolutionary software to our customers. I would say it’s probably the biggest game changer the furniture retail industry has ever seen.”

The upgrade allows retailers to stream content by suppliers on what they actually want. The content, which is all managed, developed and maintained by in-house experts, displays the full library of a supplier right down to the detail of fabric, product options and photos to then being able to create an order.

“The process is smooth and really user-friendly for our retail customers,” says David. They can choose which suppliers they want to stream content from. The best bit, the content is ever-evolving and consistently growing by our data team, with new suppliers being added regularly.”

FurnitureCatalog provides a unique bridge where retailers can get direct access to live product information from suppliers, which is all kept up-to-date in real-time. “It’s a win-win for both retailers and suppliers,” adds David.

“Streaming content in this way really brings the furniture industry up to a whole new level and we’re excited to watch this grow. As I say, there has been nothing like this ever done in our industry and we know it’s going to be big.”

For more information on FurnitureCatalog, visit: www.bigfurnituredata.com/furniturecatalog/

The post Leading EPOS provider launches revolutionary data streaming system appeared first on Big Furniture Group.

According to the latest UK trade data, analysed by Big Furniture Group, total imports of furniture into Britain valued £760.7m in October 2024, up 5.9% from £717.7m against the same month the previous year.

Imports from the EU registered a decline of 1% to £362.8m from £366.8m. Imports from Italy were down 5% to £72.8m, while Polish imports rose 2.8% to £69m. Imports from Germany were up 6.4% to £60.6m.

As for outside the EU, total imports rose 13.3% to a value of £397.8m from £350.9m. Chinese imports were up 15.8% to £275m, while Vietnam rose by 31% to £20.3m. Imports from the USA decreased 15% to £20m, while Turkish imports rose 8.2% to £13.5m.

Moving to exports, the total value of UK furniture leaving the country fell 4.2% to £199.8m from £208.7m year-on-year. In Europe, exports fell 2.4% to £99.7m from £102.1m. Exports to France increased 1.4% to £33.5m, while German exports decreased 4% to £13.9m. Irish exports were down 8% to £22.1m, while exports to Spain jumped 90% to £3.7m.

Outside the EU saw exports decrease 5.9% to £100.1m from £106.5m. Exports to China were down 55% to £2.9m, while Australia declined 70% to £2m. Exports to the UAE rose 20% to £8.8m, while the USA increased 4.5% to £50.7m.

Full list of imports and exports by country and value

For the monthly data and all other annual changes across four main sectors of the market – including upholstery, mattresses, cabinet and carpets, download the full report below.

The post Furniture imports rise in October 2024; exports down appeared first on Big Furniture Group.

In keeping with a new identity, we took the opportunity to head down to Sofa Connections in the West Midlands where they gave us a tour and an early look at its new rebrand. That will keep for next month, but the feature shares an insight into the factory as well as meeting office dog Mimi. We also caught up with Fairway Furniture as the retailer completed its recent refurbishment, while Spaceworks – the team behind the refit – shares their view on the project.

We also found ourselves at the Vogue Beds factory for a tour where we learnt more about its ongoing innovation journey. This month features its latest Climate Collection while next month will have a full debrief of the visit. Sticking with new products, GNG introduces its new GelMed range, Wiemann lifts the lid on what to expect at the next month’s January Furniture Show and we share previews of both upcoming shows in January, as JFS and INDX Furniture look to kick off 2025 with inspiration.

As for the regulars, COKU Home talks about their rapid growth, its commitment to sustainability and why the industry needs to shift away from ‘fast furniture’ in our latest Retail Focus feature. Matthew Randle, General Manager at independent bed retailer Dreamland Bedding Centre and sustainability guru, shares insight into his career so far, why retailers need to invest in their staff, his admiration for a fellow sustainability expert and the continued consumer shift towards natural products in our Big Interview.

With sustainability in mind, Simon Scholes, Director at Oakdene Hollins, talks about greenwashing and recycling claims, while Purman highlights the power of upcycling rigid PU foam. Our Green Retail spotlight shines on DFS and Siren talks about what recycling a sofa might look like. Meanwhile, WEBS Training shares its view on the future of furniture, Furniture And Choice returns with another trend insight and Loren Williams shares an insight into the company, recent investments and future plans.

Guardsman also features and talks partnerships, while Shankar details the team behind the business and new product development. Purecare continues the conversation on its rapid rise in the UK as it returns to its launch pad at the upcoming JFS, while Platinum labels ask the question: Is your swatch service driving results?

The edition also features more about CGI from Prodoto, the latest insight from the Letter from Vietnam and UK trade data. To wrap things up, Furniture Sales Solutions shares three top tips for a jolly Christmas sale. And on that note, the BFG team would like to thank every contributor and customer for their continued support during 2024 and wish you all a very Merry Christmas and Happy New Year!

That’s enough from me, so enjoy our latest magazine. Oh, and if you have any news you want to shout about or if you’re keen to get involved in our Retail Focus and Big Interview features, drop me an email on dan@bigfurnituregroup.com. We’d love to share your story.

Read it here.

The post Big Furniture Group Magazine December 2024 now live appeared first on Big Furniture Group.

Robin Sutherland, Global Sales Director at RetailSystem, shares an insight as to why RetailSystem is an award-winning, industry leading furniture & bed retailers combined ERP & EPOS solution.

In the fast-paced world of retail, managing operations efficiently is crucial for success. RetailSystem has emerged as an indispensable tool for retailers, providing a myriad of benefits that streamline processes, enhance customer experiences, and ultimately boost profitability.

1. Improved Inventory Management

One of the primary advantages of RetailSystem is its ability to manage inventory effectively. With real-time tracking, retailers can monitor stock levels, automate reordering, and reduce excess inventory. This leads to lower holding costs and minimises stockout shortages, ensuring that customers find the products they want when they want them.

2. Enhanced Customer Experience

RetailSystem can significantly improve the customer experience through personalised service and seamless transactions. By leveraging customer data, retailers can tailor promotions, recommend products, and understand shopping behaviours. This level of personalisation not only fosters customer loyalty but also encourages repeat business.

3. Data-Driven Decision Making

In today’s data-driven landscape, having access to accurate and timely information is critical. RetailSystem aggregate data from various touch points, allowing retailers to analyse sales trends, customer preferences, and inventory turnover. This information empowers retailers to make informed decisions, optimise pricing strategies, and plan for seasonal fluctuations.

4. Integration Across Channels

Omnichannel retailing is essential in meeting modern consumer expectations. RetailSystem facilitate integration across various sales channels, including brick-and-mortar stores, e-commerce platforms, and mobile applications. This unified approach ensures consistent branding, pricing, and customer service, regardless of where the transaction occurs.

5. Streamlined Operations

RetailSystem automate many operational tasks, such as payroll processing, sales reporting, and employee scheduling. By reducing the manual workload, retailers can focus on core activities that drive growth. Automation also minimises errors, increases accuracy, and saves valuable time for employees.

6. Marketing and Promotions

Retail systems offer robust marketing tools that enable retailers to design and execute effective promotional campaigns. By analysing customer data and purchasing behaviours, retailers can target specific demographics and increase the effectiveness of their marketing efforts. This targeted approach not only enhances customer engagement but also drives sales.

7. Scalability

As businesses grow, RetailSystem can easily scale to accommodate increasing demands. Whether it’s adding new locations, expanding product lines, or enhancing e-commerce capabilities, a robust retail system can adapt to changing business needs without major disruptions.

Why RetailSystem?

In conclusion, investing in a RetailSystem can transform how retailers operate, creating a more efficient, customer-centric approach to business. By harnessing the power of technology, retailers can not only improve their bottom line but also create exceptional shopping experiences that keep customers coming back.

Not only do we build the entire content, of all of your suppliers for you completely free of charge, we also provide full training & support for all of your team, free for life.

The RetailSystem will work from any device that connects to the Internet, so there is no need to invest in new hardware, in short you can be operational with a ‘Best in Class’ POS system with zero upfront cost.

www.retailsystem.com/uk/

The post Why RetailSystem? appeared first on Big Furniture Group.

More Traffic. More Customers. Less Competition.

As Summer draws to a close and the Autumn shopping season ramps up, the race for new customers intensifies for furniture and bed retailers across the UK and Ireland. Here at WebSystem, we understand the importance of staying ahead of the curve. For years, we’ve been your trusted partner, providing industry-leading EPOS systems and crafting beautiful, functional websites that showcase your unique furniture offerings. Now, we’re thrilled to announce the launch of our comprehensive SEO (Search Engine Optimisation) solutions, specifically tailored to furniture and bed businesses like yours.

Today’s furniture shoppers are digitally savvy. They research, compare, and ultimately purchase furniture and beds online. A strong online presence is no longer a luxury; it’s essential for survival. Effective SEO ensures your furniture and bed shop website ranks higher in search engine results pages (SERPs) for relevant keywords, placing you front and centre when potential customers actively search for furniture and beds. Imagine the power of having your shop appear at the top of Google for “modern dining tables London” or “rustic bedroom furniture near me” – that’s the magic of SEO.

Targeted Traffic, Higher Conversions

WebSystem SEO goes beyond simply increasing website traffic. Our team of specialists conducts in-depth research to identify high-volume, low-competition keywords that resonate with your target audience. This laser-focused approach ensures your website attracts qualified leads genuinely interested in the furniture and beds you sell, not just random internet traffic. By tailoring website content and meta descriptions to these relevant keywords, we bridge the gap between potential customers and your beautifully crafted furniture.

Content is King, and We Speak Furniture

Our SEO strategy goes beyond technical optimisation. We understand the importance of content that not only ranks well but also resonates with your customers. Our expert team creates high-quality, informative content that showcases your expertise and positions your shop as a valuable resource for furniture and beds shoppers. Think engaging blog posts on Autumn design trends, informative articles on choosing the perfect sofa, and product descriptions that weave a story around each piece of furniture. 

Data-Driven Results You Can Measure 

At WebSystem, we’re committed to transparency and measurable results. Our SEO services are built on a foundation of data-driven strategies. We meticulously track your website traffic, keyword rankings, and most importantly, conversions. Regular reports will be provided, demonstrating how our SEO efforts translate into a positive impact on your bottom line. 

See for yourself the increase in website traffic, the rise in qualified leads, and ultimately, the boost in sales generated by a well-executed SEO strategy.

How To Get Started

Don’t miss out on this exciting opportunity to unlock the full potential of your online presence this Autumn. Contact WebSystem today to schedule a free SEO consultation. Our experts will analyse your website and develop a customised strategy to elevate your furniture and bed shop to the top of search engine results pages. Let WebSystem SEO help you take your Autumn sales to record-breaking heights!

www.retailsystem.com/uk/features/seo-services

The post Dominate Local Furniture Searches appeared first on Big Furniture Group.

Back in 2011, Matthew Randle commenced his journey into the retail world of beds and mattresses, joining Brierley Hill-based Dreamland Bedding Centre as a part-time sales advisor. At this time, Matthew was also studying a Bachelor of Arts in Business Enterprise, where he graduated with first-class honours. From the moment Matthew jumped into beds, he was hooked and found an appetite for business improvement and continued learning.

Fast forward to the present day, Matthew has been nominated for awards, won accolades and championed local council policy changes as his desire and commitment to implementing change only grew stronger. But more on this later, as Matthew rolled back the 14 or so years, sharing an insight into his introduction to the furniture industry with fresh pair of eyes and a blank canvas to work from.

“My initial experiences at Dreamland ignited a fervent interest in both the industry and business improvement, though earning the proprietor’s confidence required some time. Mike Brown, who has successfully presided over Dreamland since 1976, was understandably circumspect about implementing changes, particularly those proposed by a recent graduate,” Matthew said.

“Over the years, my role at Dreamland has evolved substantially. Initially focused on sales, I gradually transitioned into marketing procurement and ultimately assumed responsibilities in business development. This progression reflects my commitment to personal growth and drive to contribute significantly to the company’s success.”

As the interview unfolded, Matthew remained extremely modest about his progression and achievements to date, stressing that he does not perceive his efforts as “extraordinary; rather, I consider them to be aligned with ethical and effective business practices which managers and leaders should always strive to adhere to,” he said.

We’ll let the readers decide, but with a knack of knowing a good story here at BFG, we’re sure others will find Matthew’s journey rather remarkable. So, back to it. Recognising the imperative of continuous learning, Matthew completed all available industry-related training courses. However, his ambition extended further.

“In 2021, I approached Mike with a proposal to deepen my business acumen through further education,” he said. “After evaluating various options, I pursued a Level 7 Apprenticeship in Senior Leadership, complemented by an MBA. Mike, demonstrating the supportive culture at Dreamland, graciously offered to fund this endeavour, and I commenced my studies in September 2022. This period proved to be particularly tumultuous, as I soon discovered my girlfriend was pregnant, faced familial bereavements, and was promoted to General Manager, all while managing the rigorous demands of my academic program.

“Despite these challenges, Mike’s unwavering professional and personal support was instrumental in my ability to maintain consistently high grades. I am currently on track for a distinction, a testament to my ability to integrate real-world experiences with academic learning. This synthesis of theory and practice has profoundly deepened my understanding of business principles and their practical applications.”

Matthew said that one of its his most “transformative aspects” was the ethics module in his learning. “Initially sceptical due to the perceived dichotomy between academic theories and financial imperatives in a retail environment, I found this module to be a defining moment. It enabled me to incorporate ethical theories into the strategic direction of Dreamland, particularly through the implementation of the triple bottom line framework, which emphasises the equilibrium of people, planet, and profit.

“One of the final areas where I sought to make a significant impact on the business was on the people within our organisation. My objective was to cultivate a culture of collaboration and self-improvement. Transitioning from the established norms was challenging but ultimately rewarding. We now offer extensive training opportunities for all staff, focusing not only on industry-specific skills but also on creating long-term value for the business. Some employees are pursuing AAT courses, others are engaged in apprenticeships, and many have participated in suicide awareness and dementia friend programs.”

Other implementations saw Matthew instigate regular staff appraisals and 360-degree feedback on his own performance, which have become integral to business operations, alongside regular staff meetings. Furthermore, and outside Dreamland, Matthew has taken his energy to the Dudley Council Voluntary Services (Dudley CVS) meetings, which helps us find ways to impact the area positive way. It doesn’t stop there either. Matthew also engages with the Brierley Community Forum, a consortium of town stakeholders dedicated to enhancing the local community, as well as working with schools to offer tailored work experience, with a focus on students’ career aspirations at the centre.

As for sustainability, Matthew has implemented significant changes to Dreamland’s operational practices as well as being a key influencer in the Brierley Hill Community Forum on how Government funding is spent. And yes, there’s more! Matthew is currently researching sustainability practices within the beds industry as part of his dissertation. But before we get into that, Matthew explained some of the sustainable-focussed initiatives embedded at Dreamland.

“Presently, nothing from our operations goes to landfill, including cardboard, plastic, beds, mattresses, headboards, or frames. This initiative has incurred costs for the business, but the industry’s environmental impact is truly egregious. If every bed retailer played their part, future generations would benefit immensely. This shift underscores our dedication to reducing our ecological footprint and promoting sustainable practices within the industry.

“By prioritising recycling and waste reduction, we aim to minimise our environmental footprint and foster a culture of sustainability among our stakeholders (this has resonated well with customers and internal stakeholders). In addition to our in-store policies, I am actively engaged in the Brierley Hill Community Forum, where we influence governmental spending decisions that impact our town.

“Our recent collaboration on a £15 million budget allocation underscores our commitment to enhancing the economic sustainability of our local area through strategic investments in infrastructure and community development. Building on this success, I have also been instrumental in curating the Age-Friendly Business Program, which has garnered positive feedback and participation from local businesses.

“I also became an Aging Champion this year. As an Aging Champion within our community, I serve as a conduit of information, ensuring effective communication between the older generation and the council. This role allows me to advocate for issues that affect our elderly population, bridging the gap between public concerns and council policies. Integrating myself and the business into the tapestry of the wider environment is key to business sustainability.”

That’s not the only title Matthew has earned of late either. In 2023, he was shortlisted for the ESBA Apprentice of the Year award for Staffordshire and the Black Country. This year, he was a finalist for the same award and Employee of the Year. “Although I did not win, I was honoured with a Special Recognition Award at the ESBA, highlighting my impact on both the business and the wider environment,” Matthew said. “This award was unprecedented, as the organisers, with 150 years of history, sought to recognise individuals who go above and beyond at this milestone event. Receiving this Special Recognition Award is not only a profound honour but also a testament to the support and guidance I’ve received from mentors, colleagues, and the organisation as a whole.

“Additionally, in 2023, I was nominated for a Community Champions Award. That same year, we entered the NBF Awards for the first time and made it to the final in the Small Retail Champion category. This accolade is profoundly meaningful, as it truly shines a light on all the staff for their exemplary work.”

This work has been rewarded too, which takes us to the profit part of the framework. “I focus on the macro rather than the micro perspective, i.e., markup on a single item,” Matthew revealed. “By concentrating on the company’s EBITDA and evaluating performance over months and quarters rather than days and weeks, it becomes more economically efficient. Despite a general downturn in the industry year-over-year, we have maintained and exceeded last year’s figures. This holistic approach to financial performance ensures we are positioned for sustained success.”

As Matthew and the team continue to build on Dreamland’s momentum, the final thought of this article refers to Matthew’s ongoing dissertation research, as previously highlighted. He explained: “I am excited to share that my dissertation will focus on “Unravelling the Sustainability Dichotomy: A Critical Inquiry into Practices within the UK Bed Industry.” This research aims to explore various sustainability practices within the industry, with a particular emphasis on identifying opportunities for improvement.

“I plan to interview a diverse spectrum of stakeholders, including industry experts, suppliers, national retailers, and SMEs. By delving into these perspectives, I seek to inform my practices as a business manager and contribute valuable insights that can help others enhance their sustainability endeavours/policies. As I said earlier, it’s time for every bed business to do their bit towards a sustainable future.”

www.dreamlandbedding.co.uk

The post Building a greener future appeared first on Big Furniture Group.

The platform highlights the latest product offering from Devonshire and provides an essential tool for both area managers and retailers to easily access the featured ranges.

Commenting on the FurnitureBrochure, Gemma Spry, Marketing Executive at Devonshire Living, said: “It’s an additional platform to highlight our amazing product offering, and it’s simple for both our area managers and retailers to access. Now we can publish new products pretty much instantly and inform our stockists and retail buyers they are live to view.

“Together with the added benefit of banners on the informative Daily Bulletins and our monthly adverts in the Big Furniture Group publication, it allows us to reach more retailers across the UK in one convenient location.

“I’ve found the process to be quite simple. It was just a matter of enabling access to the product information and images that I had already compiled, with everything else completed by the FurnitureBrochure team.

“It is easy to maintain and requires very little effort from us, and it works with our current marketing plan and budget. We look forward to utilising this platform.”

View the brochure by clicking below:

The post Devonshire Living launches new FurnitureBrochure appeared first on Big Furniture Group.

People

Best Agent/Rep in North West England – Tracy Ashley

Best Agent/Rep in North East England – Nicola Carles

Best Agent/Rep in South West England – Patrick Gulliford

Best Agent/Rep in South East England – Greg Noble

Best Agent/Rep in the Midlands – Mark Simmons

Best Agent/Rep in Wales – Anthony Lewer

Best Agent/Rep in Scotland – Robert Hunter

Best Agent/Rep in Northern Ireland – John Dolan

Best Agent/Rep in Ireland – Chris Lester

Big Personality – Nicolle Hockin – Managing Director at Devonshire Living

Suppliers

Best UK Furniture Supplier – Alstons

Best Overseas Furniture Supplier – Wiemann

Outstanding Supplier Product – Lydford by Devonshire Living

Best Supplier for Customer Service – Sherborne Upholstery

Best Supplier for Delivery Service – Celebrity Motion Furniture

Best Supplier for Retail Staff Training – Hypnos

Best Supplier for Machinery – Pathfinder

Best Supplier for Components – Spinks

Best Supplier for Packaging Products (wrapping) – Woods Packaging

Best Supplier for Sustainability Story (Green Credentials) – Harrison Spinks

Best Supplier for Display Support (Point of Sale) – Stressless

Best Bed Supplier (High Quality) – Harrison Spinks

Best Bed Supplier (Mid Range) – Highgrove Beds

Best Bed Supplier (Value Range) – Dura Beds

Best Mattress Supplier – Sleepeezee

Best Bedroom Cabinet Supplier – Wiemann

Best Upholstery Supplier (Bespoke/High Quality) – La-Z-Boy UK

Best Upholstery Supplier (Fabric) – Celebrity Motion Furniture

Best Upholstery Supplier (Leather) – G Plan

Best Occasional Chair / Recliner Supplier – Stressless

Best Living Room Cabinet Supplier – Devonshire Living

Best Dining Cabinet Supplier – ercol

Best Carpet Supplier – Cormar

Best Rug Supplier – Asiatic

Best Accessories Supplier (Lighting/Giftware/Pictures/Mirrors) – Dar

Best Children’s Furniture Supplier – Birlea

Best Flatpack Furniture Supplier – Rauch

Best Home Office Furniture Supplier – GFW

Best Garden/Outdoor Furniture Supplier – Gallery Direct

Trade Services

Best Staff Sales Training Company – Furniture Sales Solutions

Best Software Company – RetailSystem

Best Sales Promotion Company – Lynch Sales

Best Buying Group – AIS

Best Furniture Trade Show – January Furniture Show

Best Finance Provider – Novuna

Best Furniture Care/Repair Company – ISM Networks

Best Warranty/Product Protection Provider – Guardsman

The post Big Furniture Awards 2024 winners revealed appeared first on Big Furniture Group.

The Group’s latest accounts for the 18-month period up to August 2023, published today, point to a challenging period when trading was adversely hit by the combined impacts of reduced consumer confidence post-pandemic and due to the cost-of-living crisis, as well as the ongoing instability of the geopolitical situation and its effects on the supply chain.

Turnover grew from £55.4m in February 2022 to £83.6m in August 2023, while pre-tax profits dropped from £4.1m to £43,870, with the results for the prior period incorporating the end of a number of Covid19-related reliefs such as Furlough and Non-Domestic Rates support.

In their accounts, Sterling Furniture Group acknowledges that “the material decline in profitability for the period is also reflective of the historic lack of action taken to address the cost base of the business given reduced sales revenues and inflationary cost pressures”.

Over a comparative 12-month period, Sterling said that sales were up 3% by £1.6m.

Since the period end, Sterling has reported like-for-like positive growth, with a higher order book and expects to deliver pre-tax profit growth for the FY24.

Founded in late 1973 by George Knowles, the Tillicoultry-based firm last year appointed industry veteran John Pattison as its new CEO. Since taking up the role in August 2023, John has spearheaded a new direction of travel for the business.

Over the past nine months, Sterling, under Pattison’s stewardship, have:

• appointed a number of key senior personnel to their top team,
• instigated a change in style, tone and approach to engage with the wider colleague team on key matters such as company values and colleague communication,
• secured significant new funding in a new and extended arrangement with banking partner Royal Bank of Scotland, which Sterling expects to formalise the terms on over the coming weeks,
• mapped out ambitious plans for the years ahead, including several planned new stores across the Group, starting with a major new 50,000sqft Sterling Home store at Hillington in Glasgow, for which Heads of Terms have been agreed, and change of use proposals have been made through the local authority, anticipated to open by the end of the year.

John Pattison said: “It’s undoubtedly been a challenging period, we needed to take prompt and decisive action to set ourselves back on a sustainably profitable course, but I firmly believe that there are exciting times ahead for Sterling, all our colleagues and customers. To that point I really want to thank all the Sterling team for their incredible hard work, commitment and support in my first 9 months, where we’ve made several significant changes across the Group.”

“We’re powering ahead with the major rebrand to our Sterling Home marque and our leadership team has been reinforced by a number of significant senior hires that have already put the company in the best possible position as we build on the legacy created by George Knowles and embark on the next 50 years.

“This is a historic Scottish company with a long-cherished reputation for quality and we’re brimming with ideas for how we’ll ensure Sterling is leading the way as the home of inspiration for Scottish consumers.

“We’re delighted to have received, and agreed, credit approved terms for a £10m banking facility from Royal Bank of Scotland, which we expect to confirm terms on over the coming weeks. In addition to consolidating Sterling’s existing term borrowings, the Facility provides expansionary funding, in the form of a Revolving Credit Facility, to support the exciting growth and development of the Sterling estate over the next five years. Working with a Scottish bank that wants to support us to grow is hugely important, and the team at RBS have listened to our plans and really stepped up to work with us. We’re really looking forward to work with them.

“Through our refreshed leadership team, clear vision for growth, ‘right-sizing’ our cost base and our exciting new store plans – starting with Hillington in the coming months – we are looking forward to Sterling’s next 50 years with optimism and confidence.”

Since joining Sterling Furniture Group, John has appointed four new directors to his leadership team. They are:

• Kenny Barclay – Chief Financial Officer. Kenny was formerly Finance Director at Rangers Football Club.
• Matt Bonar – IT Director. Matt was previously Group Information Technology Director at the Stewart Milne Group.
• Donna MacPhee – People Director. Donna is a Human Resources and Development specialist, with experience across six different industry sectors.
• Silvia Hernandez – Commercial Director. Silvia, a global procurement specialist, is due to join Sterling next month, bringing a wealth of buying and vendor relations expertise.

The four new directors join Sterling founder George Knowles’ family members Euan and Murray Graham, who sit on the Group and Executive Boards and George Smith Knowles, who sits on the Group Board.

Viewers in Scotland can look out for new Sterling Home ads throughout July and August: the company has secured 135 coveted 10-second spots during Good Morning Britain on STV to compliment the wider Summer Sale campaign which is due to launch on July 3^rd , with all their new style TV and Radio ads voiced by Two Doors Down actress Joy McAvoy.

Pictured: L to R Matt Bonar George Knowles Murray Graham Donna McPhee John Pattison Kenny Barclay Euan Graham

The post Sterling Furniture Group’s new CEO unveils future plans in 50th year appeared first on Big Furniture Group.

Dunelm

Dunelm has stepped up its sustainability commitment by having lower impact operations through an acceleration of its extensive solar panel installation project.

This financial year will see 2,642 panels installed across Dunelm’s portfolio. The installation of photovoltaic (PV) panels has recently been completed at five stores, including 442 at the Bristol store, 410 at Derby, 356 at Romford and 398 at Swansea. 262 panels have also been installed on the roof at Dunelm’s Head Office in Syston, Leicester.

The business plans to install PV panels across another three sites before the end of June 2024 which, in total, will produce approximately 337,302 kWh’s of electricity as the business continues to decarbonise its operations.

Despite the expansion of its store portfolio, now at 183 stores following three recent openings, overall store electricity usage at Dunelm has remained flat, in line with 2019 usage, with 99.7% of energy from renewable sources in the last financial year.

Alongside the solar panel project, Dunelm is improving sustainability across its operations, including a focus on energy efficiency across its sites:

• Transitioned to Renewable Energy Guarantees of Origin (REGO) qualifying electricity sources for the majority of sites in 2019
• Engaging colleagues to promote energy efficiency
• Replacing gas-fired heating and refrigerants with lower-carbon alternatives
• Increasing recycling of waste

Dunelm’s approach to sustainability is centred on being Good & Circular, with a focus on Planet, Communities and People. Steve Barton, Director of Property at Dunelm, commented: “We’re very proud to be stepping up the solar panel roll-out across our sites. It’s just one part of our commitment to reducing our environmental impact and in line with our ambition to reach net zero by 2040.”

Barker and Stonehouse

Barker and Stonehouse are also stepping up its green credentials via a trial of a new prototype hydrogen delivery vehicle, which will see the retailer continue its commitment to reducing its emissions above and beyond its own carbon footprint.

Barker and Stonehouse are proud to be a Carbon Neutral Plus company, a status it achieved in April 2021, making the business the first UK furniture retailer to receive this certification. The business’ new hydrogen delivery vehicle emits zero emissions and is highly energy efficient, marking the retailer’s first step in introducing a more environmentally friendly delivery service.

The vehicle has been two years in the making, with the prototype currently based at Barker and Stonehouse’s Lincoln test centre where delivery drivers will trial its use for 12 months to assess whether its usage is effective whilst delivering environmental gains. The trial will start in July (2024).

If found to be viable, the company’s ambition would be to roll these vehicles out on a national basis, gradually replacing its current delivery fleet.

In line with its sustainability strategy, the company is exploring a range of options for its delivery vehicles as part of an ongoing process. The strategy also includes initiatives to optimise delivery routes for efficiency, invest in renewable energy sources for its stores and warehouses and utilise sustainable packaging materials where possible. By implementing these initiatives, Barker and Stonehouse is setting a new standard for sustainable deliveries across the UK.

As highlighted, Barker and Stonehouse achieved Carbon Neutral Plus status back in 2021, meaning it is now reducing its emissions beyond its own carbon footprint. This is the result of a decade of investment in new technologies and new processes, covering every aspect of the business, from freight and logistics, to store design and its furniture manufacturing suppliers.

James Barker, Managing Director of Barker and Stonehouse, commented: “Further exploring the use of hydrogen-powered vehicles forms part of our commitment to environmental responsibility and aligns with our goal of minimising our impact on the planet. We are proud to be pioneers in exploring the possibilities of this exciting potential shift.”

OKA

As for OKA, it’s sustainability vision is to work with global craftsmen and women to create unique and timeless pieces that are designed to inspire practical living while respecting the planet, people and future generations. The company prepares a Sustainability Report each year, with its most recent published for 2022 identifies current progress, including a 31% reduction in total landfill waste and 27.1 tonnes reduction in paper use for direct marketing activity against the prior year.

Furthermore, OKA became a Certified B Corporation in 2023, a significant milestone in its sustainability journey. “This achievement reflects our ongoing commitment to our strategic pillars, including our mission to reduce our impact on the planet and positively contribute to the communities we interact with,” OKA said.

“B Corp certification is not just a badge of honour; it represents a powerful commitment at OKA to environmental and social responsibility. We know we still have a way to go, but we are committed to making better choices every day. Keep your eyes peeled for more updates and initiatives, which we will be sharing soon.

“This certification from non-profit organisation B Lab demonstrates our dedication to holding ourselves accountable to the highest standards of sustainability and transparency, where every action, no matter the size, counts. Through this certification, we will now appear on B Lab’s directory of B Corp-certified businesses, joining a global community of like-minded companies that prioritise the planet and people alongside profitability.”

As part of this achievement, OKA is actively taking steps to reduce the mark it leaves on the planet. It has set achievable Science Based Targets, which are aligned with the Paris Agreement’s target of limiting global warming to a 1.5 degrees Celsius increase by 2030.​ In 2022, 56.2% of emissions came from renewable resources (versus 2% in 2021).​

“We have long-standing relationships with our suppliers, who we expect to comply with our Supplier Code of Conduct,” OKA adds. “Our top 10 suppliers have been assessed by third-party auditors for their compliance with human rights and labour rights in China, India, Indonesia and Vietnam.​ We have made active changes to reduce waste, such as reusing our cardboard boxes in stores and returning flat-packed boxes to our Warehouse for reuse.”

As part of this initiative, OKA offers an ongoing Spare Parts Project, extending its products’ lifecycles, while also rehoming products to community projects and charities. Furthermore, improving yields from fabric off-cut imperfections helps reduce wastage during upholstery production. “What we are always working on and championing; the building blocks of our journey to being a more conscious and sustainable business.”

www.dunelm.com / www.barkerandstonehouse.co.uk / www.oka.com

The post Green Retail with three furnishing retailers appeared first on Big Furniture Group.

We also spoke with JJ Smith on woodworking robotics, Assyst & Bullmer on cutting machines and VetiGraph answers two common questions furniture factories have been asking. Running just ahead of the Expo, and not too far from Telford, is the next instalment from INDX, with Beds & Bedroom the focus at Cranmore Park in Solihull. We take a look at what to expect when visiting with Sweet Dreams being a standout, announcing the launch of their AIS exclusive Landmark range.

In keeping with shows, this month takes a first look at May’s Long Point exhibition in Long Eaton, while also sharing the details of The Sleep Expo Europe as it makes its debut in the Netherlands. Boutique are also back as they prepare for their Home & Garden Marketing Conference and explain all when trying to understand an audience.

We unveil the new sustainability-driven MAZZU mattress and get the low down on design firm SHEPEL’s first premises here in the UK, as well as an interview with Lewis Holden, Product Designer at TNS Design Services, who shares an insight into providing retailers and suppliers ‘super-fast’ design services. Silentnight talks about achieving ESG goals through accuracy and transparency, The Furniture Recycling Group explores how mattress rejuvenation is a multi-million-pound revenue stream, while Raskelf Group shares a deeper insight into their recent restructure and we also revisit Toons to find out how business has been over the last year.

As for the regulars, our Green Retail highlights the latest updates from three retailers, Furniture And Choice is the retailer in focus and Kate Rowe, co-founder at Spaceworks Interiors, shares an insight into her business and how independent furniture retailers continue to amaze her in our latest Big Interview. The Bed Expert and Letter’s from China and Vietnam also return with more insights, while we sat down with another agent in the industry.

In more ongoing developments, DUXIANA features their latest collaborations, we take a look at how BLOQS is helping furniture makers scale up, Asiatic London’s new product launches and the three big announcements from Harmony. Furthermore, Novaluna aims to bridge the bed design gap, Gallery focusses on the summer, Purecare looks to build on recent momentum and WebSystem continues to grow from strength-to-strength.

To wrap things up, Sam King explores how to gain long term sustainable success through his toolkit, the Big Question reflects on how 2024 has started and Furniture Sales Solutions talks about the ‘Winter Sale’ and how to maximise its effectiveness beyond the period.

That’s enough from me, so enjoy our latest magazine. Oh, and if you have any news you want to shout about or if you’re keen to get involved in our Retail Focus and Big Interview features, drop me an email on dan@bigfurnituregroup.com. We’d love to share your story.

Cover stars: Peak Converters (front); Mattressgard / Staingard (back)

The post Big Furniture Group Magazine April 2024 now live appeared first on Big Furniture Group.

New hires, new styles, and a renewed focus on retail partners, Maze Garden Furniture continues to push forwards to the future. With recent new senior hires in their wholesale team, Maze has also seen a great uplift in new retail stockists thanks to the in-style looks.

Proving popular in the 2024 season includes Maze’s Ibiza, Martinique Rope and Eden Garden Pergolas. Starting with Maze Ibiza, the fabric is 100% waterproof, meaning it can be left outdoors all year round, and is tried and tested for nine years.

As for the Martinique Rope, anotherall-weather option is the rope weave, which features fully assembled seating and durable cushions – perfect for the in-style look. In keeping with being fully waterproof, the Eden Garden Pergolas features an electric roof, which is great for enjoying your garden in every season and weather condition.

“Our latest 2024 collections take a different direction from the past few years, introducing yet more subtle colours, natural hues and mixed materials,” said Andy Baxter MD at Maze. “The main focus of these collections takes inspiration from our retail partners insight, alongside our ever present desire for creating beautiful garden furniture for every home.

“To enhance every customer experience, we have launched enhanced warranties across most collections to truly make Maze the stand out brand for every retailer. Alongside this, we now offer a Platinum Assembly Service option which can be added to any drop ship delivery. Contact our team for further information.”

Andy added that the UK garden furniture market is “incredibly exciting” at the moment, with all retailers and brands looking to find the next big thing end consumers long for. “This is where Maze Outdoor excels as the pioneer in garden furniture since 2009, and our current collections do not disappoint,” he continued.

“New product designs truly step the Maze brand up yet again, all with a focus on natural colours, materials, and function to enhance your outdoor space, all whilst keeping in mind the key point of value for customers.

“By focusing on how we can work better with our wholesale branded customers, we are able to curate collections to suit almost every demographic, with the mid to higher-end delivering very positive results across our growing retailer network. If you are looking to make a success of your garden furniture sales in 2024, our expansive showroom is open In Suffolk, please email enquiries@maze.co.uk to arrange a booking.

“Whilst it may only be the beginning of the 2024 garden season, we are of course already looking for success in the 2025 season. We will be making a return to the UK’s best garden furniture trade show, SOLEX by Lofa in July at the NEC. If you are planning to visit, the team and I would love to welcome you to our stand.”

www.maze.co.uk

The post Maze’s Different Direction appeared first on Big Furniture Group.

This month marks the official launch of Sofas & Stuff’s new Chelsea showroom, an opening that is a “natural progression” as the company continues to expand.

Situated on Kings Road in the heart of Chelsea, London, the new showroom plays host to their latest collection, Threads of India in partnership with V&A, a tribute to India’s timeless textiles and their enduring global influence. But more on this a bit later.

Reflecting on the latest launch, Andrew Cussins, Founder and CEO at Sofas & Stuff, said: “The choice of Chelsea’s King’s Road for our new showroom was a natural progression. The area is steeped in cultural and design heritage and aligns with our passion for expressive interior design. I have owned a retail space on the Kings Road before with Sofa Workshop. I very quickly realised however, that the footfall at that location was 25% less than the shops located in middle of the Kings Road.

“I have always wanted a showroom on the Kings Road located where we are now, right in the middle!  I jumped at the opportunity when the new site became available. The launch has involved meticulous planning, of course, and we have poured a great deal of energy into creating a showroom that reflects our commitment to a pleasurable and immersive shopping experience.

“It will also be an exciting hub for interior designers and other trade customers, with a dedicated Trade Manager to assist with their specific needs.”

The new showroom marks a significant milestone for the family-owned business, with the Sofas & Stuff story beginning back in 2009 when Andrew and his father, Manny, noticed a gap in the market for bespoke, handmade British sofas and beds.

“Our involvement in the furniture industry spans three generations, starting with my father, Manny Cussins, who took charge of a small shop in Hull before World War II,” Andrew reflected. “I joined my father working as his apprentice and then in 1985, I set up Sofa Workshop. The Sofas & Stuff story then followed in 2009.

“The furniture industry holds a profound place in our family, and I take real joy in two of our sons carrying forward this legacy as Directors of the company. Their fresh perspectives and long view of the business inject vitality into our company, enabling us to thrive.”

Alongside fresh visions mixed with a rich history of furnishing industry knowledge, Sofas & Stuff has continued to invest in both products and processes. The business, which is a retailer and manufacturer of bespoke furniture, opened its factory over a year ago and has remained a key focus moving forward.

“Our focus for the year ahead is our factory, which we opened in Preston 18 months ago. Sofas & Stuff is more than a retailer of furniture; we are a retailer that manufactures, which is a very significant point of difference, and something that we are investing a great deal of time and resource into, making our services as seamless as possible for our customers,” Andrew explained.

Another point of investment as mentioned earlier, is in products and also partnerships. The launch of the Chelsea showroom complements their new collection in collaboration with the Victoria & Albert Museum.

“The V&A partnership is a relationship that is incredibly close to our heart,” Andrew continued. “They have an unrivalled archive of textiles from around the world. I couldn’t think of a more inspirational establishment to collaborate with than the V&A. They are a constant source of inspiration.

“Our collaborative relationship reflects our immense curiosity about design, past and present, and connects with a similar passion felt by many of our customers. Our Threads of India collection is the third fabric collection created in collaboration with the V&A. Six fabric designs have been created, drawing upon the magnificent array of South Asian objects housed in the museum. Each design reveals a different aspect of India’s artistic legacy, allowing people to infuse history into their contemporary living spaces.”

In keeping with designs, Andrew also revealed that heritage patterns are growing in demand, while more “courage” is needed within the furniture space to help inspire the consumer. “We are seeing a growing interest in heritage patterns and fabric designs that are rooted in history yet still are relevant in the modern home. People are fascinated by authentic detail and character. Our Threads of India collection, with its blend of historical inspiration and contemporary designs, perfectly illustrates this trend.

“There also needs to be a lot more courage in the furniture industry. I regularly visit other furniture shops and see that their designs are playing safe. How can you inspire people without being brave? As furniture retailers, we need to carve out our own nook. We do this by doing something different, being brave and claiming our own identity so that we’re not all selling the same thing.”

Not resting there, Sofas & Stuff has already earmarked a number of potential sites for new stores in the UK, although Andrew couldn’t share where at this stage. “There are about 10 sites in the UK that we are interested in. We are always looking for the right opportunities for Sofas & Stuff.”

www.sofasandstuff.com

The post Courage is key at Sofas & Stuff appeared first on Big Furniture Group.

In keeping with celebrations, and following on from last year’s March edition, we spoke to six more influential women across the furnishings industry to help celebrate International Women’s Day. Furthermore, Harrison Spinks talks about its recent award win, while Mammoth shines a light on its Centres for Excellence launch around the country, aiming to enhance the retail experience, and Gruppo Mastrotto shares the success of its ‘Sustainability Passport’.

From one success to another, Sofas & Stuff and Vispring talk about their respective showroom launches, Purecare reflects on a successful entry into the UK market, while Novaluna is looking to bring some Italian flair to the country and Kettle Home reveals the power behind its portal. And talking of powerful tools, FurnitureTexts details the importance of text marketing and why your business needs to do it.

As for the regulars, our Green Retail highlights IKEA’s latest updates, Vic Smith Beds is the retailer in focus and Gallery Direct’s Michael Baxendale, Design Director, and Lizzie Sladen, Product Director, share their respective insights in a double Big Interview that highlights trends, future plans and what needs changing. Gallery also reflects on a stellar start to the year, while the Bed Expert and Letter’s from China and Vietnam return with more insights.

As mentioned, March sees the review of both JFS and INDX, with Alpha Designs, Wiemann and Mattsons sharing their thoughts. March also means Bed Month, an annual awareness campaign run by the NBF and Bed Advice UK. For GNG, the focus shifts to its Active Kids range, while Vogue Beds readies the HQ ahead of its ‘At Home Show’ later this year. On the topic of shows, the BFM’s Furniture Component Expo is set for its big debut next month, while independent marketing agency Boutique unveils its third Home & Garden Marketing Conference.

To wrap things up, Ahmed and Partners share the success of its Woodvale recliner range, Maze talks about how UK garden furniture continues to evolve and krow London unveils the consumers psyche in furniture shopping. Meanwhile, DispatchTrack delves into delivery along with its partnership with Furniture Village, we find out just who MFC are, and Furniture Sales Solutions talks about the magic of open questions. Finally, in the first of our new series of interviews with agents across the furnishings industry, we spoke with James Howard as he approaches his first anniversary of being an agent.

That’s enough from me, so enjoy our latest magazine. Oh, and if you have any news you want to shout about or if you’re keen to get involved in our Retail Focus and Big Interview features, drop me an email on dan@bigfurnituregroup.com. We’d love to share your story.

Read the March edition here.

Cover stars: Sleepeezee (front); Purecare (back)

The post Big Furniture Group Magazine March 2024 now live appeared first on Big Furniture Group.

According to the latest UK trade data, analysed by Big Furniture Group, total imports of furniture into Britain valued £616m in January 2024, down 2.9% from £634.4m against the same month the previous year.

Imports from the EU registered a decrease of 1.1% to £291.4m from £294.9m, with most countries reporting a decline. The highest growth rate was Czechia, up 63.2% to a value of £9.1m, while Italy also saw growth, up 1.5% to £49.9m, alongside Poland, up 5.2% to £64.3m. German imports declined 7.1% to £43.3m, as did French imports, down 13% to £25.2m.

As for outside the EU, total imports fell 4.3% to a value of £324.6m from £339.5m. Chinese imports were down 5.5% to £220.4m, while Vietnam was also down by 25% to £14.4m. Imports from Turkey fell 14% to £11.4m, while increases came from the USA, up 0.4% to £18.8m, Morocco, up 29% to £10.3m and from North Macedonia, up 42% to £2.3m.

Moving to exports, the total value of UK furniture leaving the country rose 6.9% to £178.6m from £167.1m year-on-year. In Europe, exports rose 2.9% to £86.2m from £83.7m, with exports to Ireland rising 48% to a value of £27.2m. Exports to Germany and France both saw declines of 17% to £10.9m and 9% to £22.7m respectively.

Outside the EU saw exports grow 10.8% to £92.3m from £83.3m. Exports to China were down 72% to £1.5m, with Australia rising 32% to £2.4m. India saw a significant uptick by 387%, valuing £4.4m, while exports to the USA rose 52% to £52.6m. Exports to UAE declined 30% to £6.1m.

Full list of imports and exports by country and value

For the monthly data and all other annual changes across four main sectors of the market – including upholstery, mattresses, cabinet and carpets, download the full report below.

The post Furniture imports down in January 2024 as exports rise appeared first on Big Furniture Group.